SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Bangladesh will be shipped by Ship or Air depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our Making or processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including processing time) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Apparels House (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your Bank Account or original method of payment, within 14 to 20 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
contact@apparelshouse.com 
The store is responsive to note that the request did not arrive but found cooperation from the sellers and understand very excellent He did not arrive because of the situation of Karuna God does not return
The product corresponds to the description. Quickly shipped. But on height 175, weight 86 kg size 3XL turned out to be small.
Good looking shirt with high quality
Excellent Product
Quality is really poor
I never got them.
Very good
I didn't receive the shipment , very bad store
There are no shortcomings. Thin, light silk shine. * Very attracts cat's wool =)
Perfect for the price... beautiful rendering The Chinese XL is perfect for you if you are used to taking French example Célio, Zara,H & M...
My order is not arrived, but the product is finished...
The quality is terrible, everywhere the threads are sharpened, the seams near the buttons are not processed, the fabric is synthetic. Don't buy!
Quality and delivery
Unique and original style, wine on time
The length of the hands smell. Shorter. But my son in Toch
The size of the item does not correspond to the measurements, too small.
parfait
Not exactly what I expected. In the photo, the shirt is fitted narrower. In fact, it's normal. The material is some shiny, iridescent, not the same as in the photo.
Lazy late deliver but not feeting to body
I ordered article 2xL and it doesn't fit, sizes are asia. My mistake and not the store's
The stems are super small.
I received XXXL size instead XXL
170 cm my height, I'm strong (normal) build, weight 75 kg. XXL shirt is too small in chest and shoulders. I'm afraid that the fabric of the shirt will crack. It was necessary to take an even larger size.
Just like in the photograph.
The soldiers 삘 I color the four key