SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Bangladesh will be shipped by Ship or Air depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our Making or processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 60 days not including processing time) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Apparels House (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your Bank Account or original method of payment, within 14 to 20 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very nice but attention to size
Excellent store, quality product. Thank you very much seller, I am very happy for the service I received from you
Seller מצויין Item top quality Thank you very much familiar
Arrived in good condition and before the time
Product of good quality and good size as described. Long delivery time but surely due to covid-19. Very happy with my purchase, I will surely buy others!
Nice shirt, I recommend
money refunded,item not collected
Excellent product, exceeded my expectations.
Delivery 36 days. shirts fitted. height 1.80, weight 97 kg, took 5XL. everything came up, only buttons on the shirt red.
Registration 3 days, delivery to Novosibirsk 35 days. The order came in a white plastic postal bag. The product is packed in a plastic bag. The product corresponds to the description by color shape size. The product does not match the material, not 100% cotton, 60% polyamide and 40% cotton, for this shot star. Polyamide is resistant to abrasion, but rough. Got size XXL: shoulder 45 cm instead of 46, bust 104 cm instead of 110 cm, length 72 cm instead of 75 cm, sleeves on top 63 cm in the middle 58 cm on the bottom 48 cm. Stitched well, the threads do not stick out, the size of me completely came back to back with an increase of 176 cm by weight 81 kg. In hot weather can easily heat up and will experience discomfort. Buttons bright orange sewn the same in color threads. Collar lining and wrists are made of checkered cotton material. The store is normal.
lots of bright orange buttons/trim! not wearable in most settings!
Good village on our 52
Great shirt. I'll order more.
exelent quality 11 days shipping
Las measures are perfect, the fabric is good a little shiny, and the buttons are very navel oranges But is perfect, arrived in 1 month. Recommend this store.
Sorry that I more customs fee had to pay than what I for the shirts have paid
Delivery took long and shipping was expensive. Excellent shirt and good quality