Privacy Policy

1. Introduction

Thank you for supporting Apparels House Company Limited. In order to protect your personal data when you enjoy shopping at Apparels House, we draw up this privacy policy, which is actually a contract governing your using of our services.

2. Definition of personal Information

Personal Information is an information concerning a User as an individual, which can identify the User based on the name, physical address, telephone number, e-mail address, educational institution, or other descriptions, etc. constituting such information.

Here is a description of the types of personal data we may collect and how we may use it:

2.1 What Personal Data We Collect from our customers

Depending on the clothes we collect different kinds of personal data from or about you.

2.2.1Data you provide

We collect the personal data you provide when you create an account to use our products and services or otherwise interact with us, such as when you fill in account information, contact us, participate in an online survey, use our online help or online chat tool.

2.2.2Data from your terminal equipment’s

(1)Photos/ Media/ File

Our app can use files or data stored on your device. If you want to prevent our app from accessing to your phone data, you can reset your permission on your phone. After obtaining your permission, Photos/Media/Files access may include the ability to:

① Read the contents of your USB storage (such as SD card).

② Add contents to your USB storage

③ Format external storage

④ Mount or unmount external storage

(2) Local storage

We may collect and store information (including personal data) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

(3)Camera

You can upload photos when you comment by online services. So, we should collect images and other information from your device’s camera and photos. For example, you will not be able to upload photos from your camera roll unless we can access your camera or photos by your permission.

(4)Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to website when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

2.2.3Data about purchase

If you make a purchase, we collect personal data which is totally related with the purchase. This data includes your purchase data, such as your payment copy, mail of PayPal, username, shipping address and other authentication information, as well as billing, shipping, and contact details.

2.2.4Data about improving our services and products

When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, the IP address of your device, your operating system, the type of Internet browser that you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to allow us to improve our products and services.

2.3 How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertisements and services, and to protect us and our customers.

Apparels House Limited determines and controls how to process your personal data as data controller for the following purposes:

2.4 Purpose of Use of Personal Information

Apparels House will use Personal Information within the scope of the purposes provided in the Purpose of Use.
The Purpose of Use is specifically defined and made clear to our customers, and is announced on our website as shown below. Apparels House will make an effort to limit the Purpose of Use according to the situation in which the information is obtained.

• (1) To achieve the purpose of use of our service and business.
• (2) Notices of service to our customers.
• (3) Giving notice to its shareholders
• (4) Exercise of rights or performance of obligations based on Act of Bangladesh and other relevant laws and ordinances.
• (5) Attending to customer’s inquiries, requests, etc. from its customers.

3. Provision of Personal Data to Third Parties

Apparels House will not provide Personal Information to any third party without the customer’s consent, unless where any of the following applies:

• (1) If required under laws or ordinances.
• (2) If required to protect human life, body or asset (including that of legal entities) and difficult to obtain the approval by the customer him/herself.
• (3) If required to stop any criminal activities.
• (4) Made to a consignee within the scope necessary for carrying out our business.
  (5) To use Personal Information jointly with a group company or a business partner of Apparels House within the scope of the intended use.
  
   
  
  4. Disclaimer concerning the provision of Personal Information to third parties
  
  

Apparels House will not be responsible for the acquisition of Personal Information by a third party where any of the following applies:

• (1) A User indicates his/her own Personal Information to a specific company, using any function under the Services or by other means (As for the handling of Personal Information in the Service Using Companies, etc., please directly make inquiries to each of the Service Using Companies, etc.);
• (2) A User is unexpectedly identified by information entered by the User under the Services;
• (3) A User provides Personal Information to, and the User’s Personal Information is used at, an external site linked by the Services; or
• (4) Anyone other than a User obtains the User’s information (ID, password, etc.) which can identify the User as an individual.
• (5) Additionally to above, Personal Information is leaked by computer viruses or similar causes.

5. Cookies

We use cookies and similar technologies, This Cookie policy explain what types of cookies and how we use them in our website.

5.1 Definition of “Cookies”

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. When you request another page from the server, your browser sends the cookie back to the server. These files typically contain information about your visit to the web page, as well as any information you’ve volunteered, such as your name and interests.

5.2 Types of Cookies We Use

 5.2.1Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

 5.2.2Analytical Cookies

• These cookies help us to recognise and count the number of visitors to our website and to see how visitors move around when they are using it. It helps us to improve the way of our website works, for example, by ensuring that users find what they are looking for easily.

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5.2.3Functionality Cookies

These cookies may remember the operations such as your preference so that we can provide you with better services and improve our operation models. If you reject these cookies, you may not be able to use certain functions of our websites.

5.2.4Targeting Cookies or Advertising Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies allow you to share and send information to other websites.
5.2.5Social networking cookies

These cookies are used to enable you to share pages and content on our websites and services through third-party social networking and other websites. These cookies may also be used for advertising purposes. If you reject these cookies, you may not be able to use certain functions of our websites, and it may affect your experience.

5.3 Cookies Placed by Third Parties

You may also encounter cookies on our websites that are placed by third parties. For example, when you buy our products online, our e-commerce vendor may use cookies and other technologies.We may also allow third parties to place cookies on our websites to track information about your online activities and/or across third-party sites or online services, including to send you targeted advertisements based on that information, which may include the remarketing of our products and services that you have viewed on our websites and on third-party websites.

This Cookie Statement does not apply to the cookies, applications, technologies or websites that are owned by and/or operated by third parties, or such third parties’ practices, even if they use or access our technology to store or collect information. To understand how third parties use cookies, please review their privacy policies.

5.4 Controlling and Opting-Out of Cookies

You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.

6. Your Rights

6.1 We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. Based on protection for your privacy you have the following rights:

(a) You have the right to contact us to know whether or not your personal data is being processed, and, where that is the case, access to the personal data and information, including but not limited to the purposes of the processing and the categories of personal data concerned.

(b) You have the right to contact us to correct or delete your inaccurate personal data concerning. Taking into account the purposes of the processing, you are also free to have incomplete personal data completed, including by means of providing a supplementary statement.

(c) You have the right to obtain from us the erasure of personal data concerning yourself.

(d)  You have the right to contact us to set the restriction of processing, which limited our processing authorities.

(e) You have the right to receive the personal data you provide in a structured, commonly used and machine-readable format and to transmit those data to a third party.

(f) You have the right to contact us to make your objection on grounds relating to your particular situation, at any time to processing of personal data.

(g) You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affect you. When you need to realize this right, please contact us to offer help.

To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain.

There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data that we maintain.

You may contact us to exercise your rights. We will respond to your request within 30days.

6.2 Checking your details

How can I check my personal data?

You can check your personal data via entering “My Account”.

Deleting your Information

Please contact us when you find it necessary to delete your information:

(a) Personal data for providing, improving, and developing our products and services. If this type of data is deleted, your account will be close because your account can not be used normally without this type of data.

(b)Personal data that we use to communicate with you. If this type of data is deleted, we will be unable to contact you. Please make your decisions cautiously.

(c)Personal data to offer and measure targeted advertisements and services. If this type of data is deleted, you will not receive the latest marketing news and personalized shopping services. 

(d)Personal data relating to promoting safety and security. If this type of data is deleted, your account will be strongly threatened that you may not use your account normally. 

If you delete your data, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, if required by law, or for legitimate purposes, such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.

These third-party websites.

7. Information Security

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is strictly limited to our data controller, data processer, data protection officer who need access to such data to perform their assigned job duties. We have built up recovery system to prevent your data from destruction, loss, alteration, unauthorized disclosure caused by automatic technology.
It is important that you take precautions to protect against unauthorized access to your account credentials, and computer or other devices. “Personal data breach “means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. We will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. Appeals House has set up Data Protection Officer (DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, you are free to inform us of your requirement. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

8. Changes to this Privacy Statement

From time to time, we may update our Privacy Policy to reflect new or different privacy practices. We will place a notice to our customers when we make material changes to the Privacy Policy. The modification of the Privacy Policy is of great significance to ensure your rights on personal data. Consequently, we sincerely recommend you to check the Privacy Policy available online periodically. Additionally, you are always free to check the Privacy Policy through quick links whenever you need to input your personal data. Simultaneously, we will notify you about the modification by sending a notice to your account. There will be a special quick link in your account to offer the full text of the Privacy Policy.

If you have any questions, please contact us.
contact@apparelshouse.com